Locket Pendant in 18K Gold and Sterling Silver

No empire demonstrated a richer tradition in jewelry than the Byzantine. Gold and silver pieces set with precious gems. Welcome to Byzance…

Kactri offers free shipping of the products you choose through its online shop. In Greece your order will be shipped via Geniki Taxydromiki courier service or via  Hellenic Post  in outlying areas. In Europe and rest of the world, shipment will be made through Hellenic Post. Dispatch of the order will be made in the particular address that the user has indicated,  within 15 days, depending on product availability.

In the event of a real defect or lack of a contractual property, buyer is entitled, without charge, to ask:

1. repair the product or 2. replace it or 3. defectively reduce the price or 4. withdraw from the sale.

The consumer shall have the right to claim repair or replacement of the product, without any charge whatsoever, provided that:

The order is wrongly executed, i.e., another item is delivered instead of that of the order, or a wrong quantity, a defective product, or a damaged package is delivered.

The consumer contacts the store within 48 hours after receipt of the product, by calling at +302424024592 or by sending an e-mail at info@kactri.gr, in order to report the problem and obtain approval for return. 

If the product does not correspond to the order, it must have been left unused and kept in its package, in the condition it was received.

In any case, the product must be returned along with all original accompanying documents (receipt of purchase, guarantee, instructions for use), and its original packaging. 

All returns are done through the postal service indicated by us to our customers and they are chargeable to the store.

For more information about the refund policy, please click here